Blue Elephant Bamboo Towel

For Metros and Non-Metros

Our delivery timeframe is 3 to 8 business days (excluding Sunday).

The delivery time for your order may vary depending on your location and the shipping method selected. We strive to process and dispatch orders within 1-2 business days. Once your order has been shipped, you can expect it to be delivered within the estimated timeframe provided during the checkout process.

International Orders

Please allow 10 to 15 working days for the courier to be delivered.

Please note that unforeseen circumstances or customs procedures in your country may occasionally cause delays beyond our control.

We accept various payment methods to provide you with convenience and security. Currently, we accept credit/debit cards (Visa, MasterCard, American Express), and Cash on Delivery.

When making a purchase, you can choose your preferred payment method during the checkout process.

Orders may be cancelled within 12 hours of placing an order online, assuming the order has not already been shipped .

Please write to us at info@threadfairyco.com to cancel your order or contact us on our Instagram Page and will help you to cancel your order.

Items eligible for return are as follows:
1. Domestic orders within India
2. Unused and unwashed items with all packaging items intact
3. Return request is within the 7 days time period

Domestic orders may be returned for an exchange, refund or store credit within 7 days of order receipt provided they meet our eligibility criteria.

All international orders, made-to-order, personalised and sale items are final sale and not eligible for a return or exchange.

Domestic gift returns may be exchanged or returned for store credit that can be used to shop online. All orders must be accompanied with an order number and record of sale. Shipping fees are not refunded.

For more details please refer to our Exchange and Refunds Policy.