What goes into making your Muslin Swaddles and Blankets?

What does GOTS certified organic cotton mean?

Why choose organic cotton over conventional cotton?

Are your products pre-shrunk?

Will the colour/prints fade when washed?

How can I contact the team at Thread Fairy?

How can we let you know we love your stuff?

Can I change/cancel my order?

How do I redeem my promo code?

Can I get in touch for bulk orders?

Does Thread Fairy ship internationally?

Is there an additional shipping charge?

How long will it take for my order to reach me?

Will all the items in my order be shipped as one package?

What if I receive a defected/wrong product or an incomplete order?

Is it a manufacturing defect if the printed design is not perfect?

What process should I follow to return a product?

Do you arrange reverse pickups?

How long will it take to process my return?

What payment options do you offer?

Do you offer Cash on Delivery (COD) as a payment option?

Do you accept payment in multiple currencies?

Do you accept payment through cheque/demand draft?

How do you ensure the security of online payments?

Do you save credit card information?

I am not being able to make a payment using my credit card. What should I do?

How do I know that my online transaction was successful?

Still have questions?